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Naturally, we want you to enjoy your Kapten & Son product for as long as possible!
Therefore, we offer a wide range of services in our Kapten-Stores for our customers. It doesn't matter if you bought your product online or in one of our stores. The Kapten service only applies to current products.
WE TAKE CARE: OUR SERVICES FOR YOU
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Battery change
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Wristband customisation
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Eye test
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Lens exchange
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Glasses fitting
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Zipper exchange
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Jewellery cleaning
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Suitcase wheels exchange
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Please note: We only replace batteries in current models.
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FAQ: The most frequently asked questions
Your eye test directly at our store:
Simply book your appointment for an eye test in one of our stores, on Instagram or on our website:
Why is a current eye test so important before buying new glasses?
It's important to have your eyes checked professionally by an optician every two years, even if your eyesight feels like 100%. Our eyes change over time and this should be checked regularly.
Of course, an eye test is also useful if you have problems with your eyes in the meantime. This manifests itself, for example, in dry eyes, long periods of screen time, headaches, problems focussing, increased distance for reading and the feeling that your current lenses are no longer sufficient.
Can I reorder individual lenses for my glasses?
For your prescription lenses you can always reorder lenses in our Kapten&Son stores, should something be broken or your values have changed.
We can also offer you new lenses for our sunglasses for almost all models. Please note that we can only offer you lenses with an 85% gray tint and no mirroring or other colors are possible.