Home |Kapten service

Naturally, we want you to enjoy your Kapten & Son product for as long as possible!

Therefore, we offer a wide range of services in our Kapten-Stores for our customers. It doesn't matter if you bought your product online or in one of our stores. The Kapten service only applies to current products.

WE TAKE CARE: OUR SERVICES FOR YOU

Battery change

Wristband customisation

Eye test

Lens exchange

Glasses fitting

Zipper exchange

Jewellery cleaning

Suitcase wheels exchange

Please note: We only replace batteries in current models.

FAQ: The most frequently asked questions

Your eye test directly at our store:

Simply book your appointment for an eye test in one of our stores, on Instagram or on our website:

Why is a current eye test so important before buying new glasses?

It's important to have your eyes checked professionally by an optician every two years, even if your eyesight feels like 100%. Our eyes change over time and this should be checked regularly.

Of course, an eye test is also useful if you have problems with your eyes in the meantime. This manifests itself, for example, in dry eyes, long periods of screen time, headaches, problems focussing, increased distance for reading and the feeling that your current lenses are no longer sufficient.

Can I reorder individual lenses for my glasses?

For your prescription lenses you can always reorder lenses in our Kapten&Son stores, should something be broken or your values have changed.

We can also offer you new lenses for our sunglasses for almost all models. Please note that we can only offer you lenses with an 85% gray tint and no mirroring or other colors are possible.

Find our stores and partners here

You can find all the contact information from our respective store under the following link.

You can find out which of our partners stock our products here.

Note: For issues concerning the online store, please contact our Customer Care:

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